Returns

If you are not satisfied with your purchase we will issue a refund for full price merchandise. Please contact us via email for return approval before returning any item. Items must be received at our Hudson store within 10 days of your receipt, in unused condition and in original packaging. Any item that is not in the same condition as it was shipped will not be accepted as a return. All sale items, items bought with special discount code, apothecary, books, jewelry, lingerie and vintage items are final sale and cannot be returned. No price adjustments on previously purchased merchandise. There are no refunds or exchanges on international orders. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. All returns are subject to a processing fee of $15. Due to increased logistics and processing costs, this fee will be automatically deducted from your refund. It helps us maintain the high level of service you expect from us. Refunds take 7 days to process.

Please mail all returns to: Alder & Co. 442 Warren Street Hudson, NY 12534